{"success":true,"section":{"id":"sms-notification","eyebrow":"One-time notification","title":"Privacy for ticket reply notifications","intro":"This notice applies when you ask Silurian to send an SMS notification after a reply is added to your ticket.","items":[{"title":"What we use","text":"We use the mobile number you provide, the relevant ticket reference and limited delivery status information needed to send and troubleshoot the notification."},{"title":"Purpose and legal basis","text":"The information is used only to provide the notification you request as part of the support journey. It is not permission to send marketing messages."},{"title":"Who may receive it","text":"The number and message-delivery data may be processed by authorised Silurian personnel and the communications providers needed to transmit the notification."},{"title":"Retention","text":"Notification information is retained with the related ticket or delivery evidence only for the support, security and legal periods that apply."},{"title":"Your control","text":"The notification is optional. Leave it disabled if you do not want Silurian to use a mobile number for this purpose."}],"full_url":"\/fr-fr\/privacy#data-we-use"}}